0
Skip to Content
New Practice Lab
Listening
Policy
Implementation
Our Expertise
About
New Practice Lab
Listening
Policy
Implementation
Our Expertise
About
Listening
Policy
Implementation
Our Expertise
About
Developing outreach strategies for identifying and enrolling residents eligible for tax credits in Colorado
Implementation Mat Poirot 3/1/25 Implementation Mat Poirot 3/1/25

Developing outreach strategies for identifying and enrolling residents eligible for tax credits in Colorado

Read More
Collaborating with human services agencies to connect eligible residents to tax credits in Illinois
Implementation Mat Poirot 1/31/25 Implementation Mat Poirot 1/31/25

Collaborating with human services agencies to connect eligible residents to tax credits in Illinois

Using Human Services administrative data to better connect eligible residents to tax credits in Illinois

Read More
Mapping the landscape of knowledge on barriers to tax filing and credit claiming
Listening Mat Poirot 11/5/24 Listening Mat Poirot 11/5/24

Mapping the landscape of knowledge on barriers to tax filing and credit claiming

Mapping the landscape of knowledge on barriers to tax filing and credit claiming

Read More
Success of IRS's Direct File, Politics Aside, Is Tied to States
Our expertise Brett Maney 11/1/24 Our expertise Brett Maney 11/1/24

Success of IRS's Direct File, Politics Aside, Is Tied to States

Read More
Memo to Treasury: Increasing Refundable Tax Credit Uptake
Policy Jake Maguire 8/9/24 Policy Jake Maguire 8/9/24

Memo to Treasury: Increasing Refundable Tax Credit Uptake

As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.

Read More
3 Changes To IRS Direct File On Stakeholders' Wish Lists
Our expertise Brett Maney 8/5/24 Our expertise Brett Maney 8/5/24

3 Changes To IRS Direct File On Stakeholders' Wish Lists

Read More
IRS Can Transform Taxpayer Experience if It Learns Right Lessons
Our expertise Brett Maney 7/5/24 Our expertise Brett Maney 7/5/24

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

Read More
Learning about Direct File's Spanish version user experience
Listening Mat Poirot 6/30/24 Listening Mat Poirot 6/30/24

Learning about Direct File's Spanish version user experience

Listening Project: Spanish-Speaking Users of IRS Direct File

Read More
What it will take to make Direct File permanent
Our expertise Brett Maney 6/12/24 Our expertise Brett Maney 6/12/24

What it will take to make Direct File permanent

Read More
The Future of Individual Income Tax Return Filing: IRS Direct File and Third-Party Software Solutions
Our expertise Brett Maney 5/15/24 Our expertise Brett Maney 5/15/24

The Future of Individual Income Tax Return Filing: IRS Direct File and Third-Party Software Solutions

Read More
IRS’ Direct File pilot earns high user satisfaction
Our expertise Brett Maney 4/29/24 Our expertise Brett Maney 4/29/24

IRS’ Direct File pilot earns high user satisfaction

Read More
2024 IRS Direct File pilot: Will it prove to be a win, a loss or a draw?
Our expertise Brett Maney 4/24/24 Our expertise Brett Maney 4/24/24

2024 IRS Direct File pilot: Will it prove to be a win, a loss or a draw?

Read More
On Tax Day, IRS Readied for Flurry of Last-Minute Filings
Our expertise Brett Maney 4/15/24 Our expertise Brett Maney 4/15/24

On Tax Day, IRS Readied for Flurry of Last-Minute Filings

Read More
IRS prepares for flood of last-minute returns
Our expertise Brett Maney 4/12/24 Our expertise Brett Maney 4/12/24

IRS prepares for flood of last-minute returns

Read More
The IRS is testing a free method to directly file taxes. But not everyone is thrilled.
Our expertise Brett Maney 4/7/24 Our expertise Brett Maney 4/7/24

The IRS is testing a free method to directly file taxes. But not everyone is thrilled.

Read More
Future of IRS Direct File Hinges on Pilot Results, Politics
Our expertise Brett Maney 3/14/24 Our expertise Brett Maney 3/14/24

Future of IRS Direct File Hinges on Pilot Results, Politics

Read More
I got to see the IRS’s free tax-filing software in action. Here’s what I learned.
Our expertise Brett Maney 2/26/24 Our expertise Brett Maney 2/26/24

I got to see the IRS’s free tax-filing software in action. Here’s what I learned.

Read More
IRS opens up Direct File to the public
Our expertise Brett Maney 2/22/24 Our expertise Brett Maney 2/22/24

IRS opens up Direct File to the public

Read More
Opinion: The IRS is modernizing and responding to taxpayers
Our expertise Brett Maney 2/16/24 Our expertise Brett Maney 2/16/24

Opinion: The IRS is modernizing and responding to taxpayers

Read More
IRS wants to make it easier for you to pay your taxes
Our expertise Brett Maney 12/15/23 Our expertise Brett Maney 12/15/23

IRS wants to make it easier for you to pay your taxes

Read More
Older Posts

740 15th Street NW, Suite 900
Washington, DC 20005

2024 impact report