Mat Poirot 4/1/26 Mat Poirot 4/1/26

Resources for Departments of Revenue: Principles for More Effective Outreach to Residents During Tax Season

Mat Poirot 12/23/25 Mat Poirot 12/23/25

Improving tax credit uptake through better outreach in Colorado

Mat Poirot 11/17/25 Mat Poirot 11/17/25

Learning about peer networks as a trusted messenger to encourage credit uptake in New York City

Mat Poirot 11/4/25 Mat Poirot 11/4/25

Tax Credit Implementation Working Group

Mat Poirot 10/23/25 Mat Poirot 10/23/25

Identifying data sharing opportunities to improve tax credit access in Maryland

Mat Poirot 9/24/25 Mat Poirot 9/24/25

Increasing uptake of the Working Families Tax Credit in Washington

Brett Maney 7/2/25 Brett Maney 7/2/25

Direct File Proves Its Worth | Opinion

Brett Maney 6/3/25 Brett Maney 6/3/25

Survey Explores Unrealized Tax Credits

Brett Maney 5/22/25 Brett Maney 5/22/25

Survey: Time, cost and complexity prevent some from filing taxes altogether

Brett Maney 5/21/25 Brett Maney 5/21/25

Blog: Who Gets Credit? Understanding Family Barriers in Tax Credit Access

Brett Maney 5/21/25 Brett Maney 5/21/25

New Practice Lab Releases Groundbreaking Survey Exploring Gaps in Tax Credit Delivery

Brett Maney 5/20/25 Brett Maney 5/20/25

Misunderstandings keep families from claiming tax credits

Mat Poirot 3/1/25 Mat Poirot 3/1/25

Developing outreach strategies for identifying and enrolling residents eligible for tax credits in Colorado

Mat Poirot 1/31/25 Mat Poirot 1/31/25

Collaborating with human services agencies to connect eligible residents to tax credits in Illinois

Using Human Services administrative data to better connect eligible residents to tax credits in Illinois

Mat Poirot 11/5/24 Mat Poirot 11/5/24

Mapping the landscape of knowledge on barriers to tax filing and credit claiming

Brett Maney 11/1/24 Brett Maney 11/1/24

Success of IRS's Direct File, Politics Aside, Is Tied to States

Jake Maguire 8/9/24 Jake Maguire 8/9/24

Memo to Treasury: Increasing Refundable Tax Credit Uptake

As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.

Brett Maney 8/5/24 Brett Maney 8/5/24

3 Changes To IRS Direct File On Stakeholders' Wish Lists

Brett Maney 7/5/24 Brett Maney 7/5/24

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

Mat Poirot 6/30/24 Mat Poirot 6/30/24

Learning about Direct File's Spanish version user experience

Listening Project: Spanish-Speaking Users of IRS Direct File

740 15th Street NW, Suite 900Washington, DC 20005

740 15th Street NW, Suite 900
Washington, DC 20005