
Developing outreach strategies for identifying and enrolling residents eligible for tax credits in Colorado

Collaborating with human services agencies to connect eligible residents to tax credits in Illinois
Using Human Services administrative data to better connect eligible residents to tax credits in Illinois

Mapping the landscape of knowledge on barriers to tax filing and credit claiming
Mapping the landscape of knowledge on barriers to tax filing and credit claiming

Success of IRS's Direct File, Politics Aside, Is Tied to States

Memo to Treasury: Increasing Refundable Tax Credit Uptake
As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.

3 Changes To IRS Direct File On Stakeholders' Wish Lists

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

Learning about Direct File's Spanish version user experience
Listening Project: Spanish-Speaking Users of IRS Direct File

What it will take to make Direct File permanent

The Future of Individual Income Tax Return Filing: IRS Direct File and Third-Party Software Solutions

IRS’ Direct File pilot earns high user satisfaction

2024 IRS Direct File pilot: Will it prove to be a win, a loss or a draw?

On Tax Day, IRS Readied for Flurry of Last-Minute Filings

IRS prepares for flood of last-minute returns

The IRS is testing a free method to directly file taxes. But not everyone is thrilled.

Future of IRS Direct File Hinges on Pilot Results, Politics

I got to see the IRS’s free tax-filing software in action. Here’s what I learned.

IRS opens up Direct File to the public

Opinion: The IRS is modernizing and responding to taxpayers
