Satisfaction with federal government services climbs to 7-year high
Mapping the landscape of knowledge on barriers to tax filing and credit claiming
Mapping the landscape of knowledge on barriers to tax filing and credit claiming
Retrospective: Childcare and Paid Leave in Build Back Better Legislative Text Versions
In order to understand the successes and failures of the Build Back Better Act, the policy team facilitated a retrospective with a number of experts to post-mortem the bill language and activites that were completed to improve the text - identifying what helped to strengthen the language, areas where we'll still need to improve the way certain components are written, and topics that need further research.
Piloting benefits navigators in New Jersey
Increasing uptake of maternity leave through navigators in healthcare settings
State of New Jersey Department of Labor
Oct 2024 - Present
Success of IRS's Direct File, Politics Aside, Is Tied to States
Brief: Connecting More Families to Early Care and Education Programs Through Streamlined Enrollment
As Election Day approaches, what’s the future of federal CX?
Input to Senator Murray: "Child Care for Working Families Act"
The policy team provided redline feedback for Senator Patty Murray's office on the drafted Child Care for Working Families Act.
Blog: Meet the Early Care and Education Implementation Working Group
Improving every level of service delivery
Blog: Enrolling children in early childhood education programs is a puzzle
Easing the Stress Parents Face
Navigating the Government Maze with Empathy and Innovation as a Public Servant
Pennsylvanians will win if Harris and Trump focus on caregiving
Blog: Back to School with America’s Local Early Care and Education Leaders
Paid family leave is the right answer for PA families – and the commonwealth itself
Memo to Treasury: Increasing Refundable Tax Credit Uptake
As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.
3 Changes To IRS Direct File On Stakeholders' Wish Lists
Can Human-Centered Design Help Rebuild Trust in Government?