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New Practice Lab
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Policy
Implementation
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New Practice Lab
Listening
Policy
Implementation
Our Expertise
About
Listening
Policy
Implementation
Our Expertise
About
Women’s Bureau’s Paid Leave: Equity Implementation Conference
Our expertise Brett Maney 7/17/24 Our expertise Brett Maney 7/17/24

Women’s Bureau’s Paid Leave: Equity Implementation Conference

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The Care Economy: Connections, Challenges, and Opportunities
Our expertise Brett Maney 7/9/24 Our expertise Brett Maney 7/9/24

The Care Economy: Connections, Challenges, and Opportunities

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IRS Can Transform Taxpayer Experience if It Learns Right Lessons
Our expertise Brett Maney 7/5/24 Our expertise Brett Maney 7/5/24

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

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Learning about Direct File's Spanish version user experience
Listening Mat Poirot 6/30/24 Listening Mat Poirot 6/30/24

Learning about Direct File's Spanish version user experience

Listening Project: Spanish-Speaking Users of IRS Direct File

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Blog: Federal Agencies are Delivering on Whole of Government Approach to Care
Our expertise Brett Maney 6/27/24 Our expertise Brett Maney 6/27/24

Blog: Federal Agencies are Delivering on Whole of Government Approach to Care

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Blog: Building Paid leave: Why Information Sharing Matters
Our expertise Brett Maney 6/24/24 Our expertise Brett Maney 6/24/24

Blog: Building Paid leave: Why Information Sharing Matters

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Input to Senator Wyden: "End Confusing Government Services Act"
Policy Mat Poirot 6/21/24 Policy Mat Poirot 6/21/24

Input to Senator Wyden: "End Confusing Government Services Act"

The New Practice Lab team was asked to provide input on a drafted bill to improve and enable more customer research under the Paperwork Reduction Act for Senator Wyden's office.

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What it will take to make Direct File permanent
Our expertise Brett Maney 6/12/24 Our expertise Brett Maney 6/12/24

What it will take to make Direct File permanent

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Cross-State Collaboration to Build Digitally Native Paid Leave Systems
Our expertise Brett Maney 5/28/24 Our expertise Brett Maney 5/28/24

Cross-State Collaboration to Build Digitally Native Paid Leave Systems

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Investing in Public Interest Technologies
Our expertise Brett Maney 5/23/24 Our expertise Brett Maney 5/23/24

Investing in Public Interest Technologies

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Blog: Better Futures for All Families
Our expertise Brett Maney 5/22/24 Our expertise Brett Maney 5/22/24

Blog: Better Futures for All Families

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Effective Institutions for Affecting Change
Our expertise Brett Maney 5/15/24 Our expertise Brett Maney 5/15/24

Effective Institutions for Affecting Change

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The Future of Individual Income Tax Return Filing: IRS Direct File and Third-Party Software Solutions
Our expertise Brett Maney 5/15/24 Our expertise Brett Maney 5/15/24

The Future of Individual Income Tax Return Filing: IRS Direct File and Third-Party Software Solutions

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IRS’ Direct File pilot earns high user satisfaction
Our expertise Brett Maney 4/29/24 Our expertise Brett Maney 4/29/24

IRS’ Direct File pilot earns high user satisfaction

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2024 IRS Direct File pilot: Will it prove to be a win, a loss or a draw?
Our expertise Brett Maney 4/24/24 Our expertise Brett Maney 4/24/24

2024 IRS Direct File pilot: Will it prove to be a win, a loss or a draw?

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Policy Vision: "The Middle-Out Moment Is Here"
Our expertise Brett Maney 4/18/24 Our expertise Brett Maney 4/18/24

Policy Vision: "The Middle-Out Moment Is Here"

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On Tax Day, IRS Readied for Flurry of Last-Minute Filings
Our expertise Brett Maney 4/15/24 Our expertise Brett Maney 4/15/24

On Tax Day, IRS Readied for Flurry of Last-Minute Filings

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IRS prepares for flood of last-minute returns
Our expertise Brett Maney 4/12/24 Our expertise Brett Maney 4/12/24

IRS prepares for flood of last-minute returns

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The IRS is testing a free method to directly file taxes. But not everyone is thrilled.
Our expertise Brett Maney 4/7/24 Our expertise Brett Maney 4/7/24

The IRS is testing a free method to directly file taxes. But not everyone is thrilled.

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Fortune Brainstorm: AI
Our expertise Brett Maney 4/1/24 Our expertise Brett Maney 4/1/24

Fortune Brainstorm: AI

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