Women’s Bureau’s Paid Leave: Equity Implementation Conference
The Care Economy: Connections, Challenges, and Opportunities
IRS Can Transform Taxpayer Experience if It Learns Right Lessons
Learning about Direct File's Spanish version user experience
Listening Project: Spanish-Speaking Users of IRS Direct File
Blog: Federal Agencies are Delivering on Whole of Government Approach to Care
Blog: Building Paid leave: Why Information Sharing Matters
Input to Senator Wyden: "End Confusing Government Services Act"
The New Practice Lab team was asked to provide input on a drafted bill to improve and enable more customer research under the Paperwork Reduction Act for Senator Wyden's office.
What it will take to make Direct File permanent
Cross-State Collaboration to Build Digitally Native Paid Leave Systems
Investing in Public Interest Technologies
Blog: Better Futures for All Families
Effective Institutions for Affecting Change
The Future of Individual Income Tax Return Filing: IRS Direct File and Third-Party Software Solutions
IRS’ Direct File pilot earns high user satisfaction
2024 IRS Direct File pilot: Will it prove to be a win, a loss or a draw?
Policy Vision: "The Middle-Out Moment Is Here"
On Tax Day, IRS Readied for Flurry of Last-Minute Filings
IRS prepares for flood of last-minute returns
The IRS is testing a free method to directly file taxes. But not everyone is thrilled.