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New Practice Lab
Listening
Policy
Implementation
Our Expertise
About
Listening
Policy
Implementation
Our Expertise
About
Half of NICU infants miss critical early treatment, report says
Our expertise Brett Maney 10/21/25 Our expertise Brett Maney 10/21/25

Half of NICU infants miss critical early treatment, report says

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Getting preemies the help they need
Our expertise Brett Maney 10/16/25 Our expertise Brett Maney 10/16/25

Getting preemies the help they need

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20,000 Colorado taxpayers eligible for $8 million in unclaimed refunds
Our expertise Brett Maney 10/15/25 Our expertise Brett Maney 10/15/25

20,000 Colorado taxpayers eligible for $8 million in unclaimed refunds

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State is Contacting Thousands of Coloradans Who May Be Eligible For Unclaimed Tax Credits, Helping Coloradans Maximize Tax Refunds
Our expertise Brett Maney 10/15/25 Our expertise Brett Maney 10/15/25

State is Contacting Thousands of Coloradans Who May Be Eligible For Unclaimed Tax Credits, Helping Coloradans Maximize Tax Refunds

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What I learned about Head Start in rural America
Our expertise Brett Maney 9/24/25 Our expertise Brett Maney 9/24/25

What I learned about Head Start in rural America

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Rural Americans rely on Head Start. Federal turmoil has them worried
Our expertise Brett Maney 9/24/25 Our expertise Brett Maney 9/24/25

Rural Americans rely on Head Start. Federal turmoil has them worried

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IRS plans to rescind hundreds of deferred resignation offers to ‘fill critical vacancies’
Our expertise Brett Maney 8/21/25 Our expertise Brett Maney 8/21/25

IRS plans to rescind hundreds of deferred resignation offers to ‘fill critical vacancies’

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Will the Republican budget bill spur more businesses to provide benefits like childcare?
Our expertise Brett Maney 7/25/25 Our expertise Brett Maney 7/25/25

Will the Republican budget bill spur more businesses to provide benefits like childcare?

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Survey Explores Unrealized Tax Credits
Our expertise Brett Maney 6/3/25 Our expertise Brett Maney 6/3/25

Survey Explores Unrealized Tax Credits

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Survey: Time, cost and complexity prevent some from filing taxes altogether
Our expertise Brett Maney 5/22/25 Our expertise Brett Maney 5/22/25

Survey: Time, cost and complexity prevent some from filing taxes altogether

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New Practice Lab Releases Groundbreaking Survey Exploring Gaps in Tax Credit Delivery
Our expertise Brett Maney 5/21/25 Our expertise Brett Maney 5/21/25

New Practice Lab Releases Groundbreaking Survey Exploring Gaps in Tax Credit Delivery

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Misunderstandings keep families from claiming tax credits
Our expertise Brett Maney 5/20/25 Our expertise Brett Maney 5/20/25

Misunderstandings keep families from claiming tax credits

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Early Care and Education Consortium Newsletter
Our expertise Brett Maney 2/24/25 Our expertise Brett Maney 2/24/25

Early Care and Education Consortium Newsletter

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What’s next for CX in government?
Our expertise Brett Maney 1/28/25 Our expertise Brett Maney 1/28/25

What’s next for CX in government?

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Biden signs into law Government Service Delivery Improvement Act
Our expertise Brett Maney 1/9/25 Our expertise Brett Maney 1/9/25

Biden signs into law Government Service Delivery Improvement Act

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Musk Efficiency Commission Sets Sights on Filing Simplification
Our expertise Brett Maney 11/20/24 Our expertise Brett Maney 11/20/24

Musk Efficiency Commission Sets Sights on Filing Simplification

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Satisfaction with federal government services climbs to 7-year high
Our expertise Brett Maney 11/13/24 Our expertise Brett Maney 11/13/24

Satisfaction with federal government services climbs to 7-year high

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Success of IRS's Direct File, Politics Aside, Is Tied to States
Our expertise Brett Maney 11/1/24 Our expertise Brett Maney 11/1/24

Success of IRS's Direct File, Politics Aside, Is Tied to States

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As Election Day approaches, what’s the future of federal CX?
Our expertise Brett Maney 10/31/24 Our expertise Brett Maney 10/31/24

As Election Day approaches, what’s the future of federal CX?

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3 Changes To IRS Direct File On Stakeholders' Wish Lists
Our expertise Brett Maney 8/5/24 Our expertise Brett Maney 8/5/24

3 Changes To IRS Direct File On Stakeholders' Wish Lists

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