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Implementation
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New Practice Lab
Listening
Policy
Implementation
Our Expertise
About
Listening
Policy
Implementation
Our Expertise
About
Input to Paid Leave for All: Family and Medical Insurance Leave (FAMILY) Act
Policy Mat Poirot 12/19/25 Policy Mat Poirot 12/19/25

Input to Paid Leave for All: Family and Medical Insurance Leave (FAMILY) Act

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High volume travel week means high stakes customer experience at TSA
Our expertise Brett Maney 11/26/25 Our expertise Brett Maney 11/26/25

High volume travel week means high stakes customer experience at TSA

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Blog: A State-by-State Summary of Prospective Payments Implementation Approaches
Our expertise Brett Maney 9/16/25 Our expertise Brett Maney 9/16/25

Blog: A State-by-State Summary of Prospective Payments Implementation Approaches

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IRS plans to rescind hundreds of deferred resignation offers to ‘fill critical vacancies’
Our expertise Brett Maney 8/21/25 Our expertise Brett Maney 8/21/25

IRS plans to rescind hundreds of deferred resignation offers to ‘fill critical vacancies’

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Resource for Practitioners: Sharing lessons learned for implementation of prospective payments
Policy Mat Poirot 8/5/25 Policy Mat Poirot 8/5/25

Resource for Practitioners: Sharing lessons learned for implementation of prospective payments

During the first quarter of 2025, the New Practice Lab conducted a systematic review of the 2025-2027 approved CCDF State Plans, Appendices, waivers, and other publicly available documentation to gain a deeper understanding of provider payment practices.

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Will the Republican budget bill spur more businesses to provide benefits like childcare?
Our expertise Brett Maney 7/25/25 Our expertise Brett Maney 7/25/25

Will the Republican budget bill spur more businesses to provide benefits like childcare?

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Head Start at 60: A Legacy Worth Investing In | Opinion
Our expertise Brett Maney 7/11/25 Our expertise Brett Maney 7/11/25

Head Start at 60: A Legacy Worth Investing In | Opinion

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Direct File Proves Its Worth | Opinion
Our expertise Brett Maney 7/2/25 Our expertise Brett Maney 7/2/25

Direct File Proves Its Worth | Opinion

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Blog: Big Changes in Federally Supported Child Care Payments Are Coming in 2025
Our expertise Brett Maney 4/4/25 Our expertise Brett Maney 4/4/25

Blog: Big Changes in Federally Supported Child Care Payments Are Coming in 2025

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Blog: What Does a Federal Transition Mean for Local Early Childhood Initiatives?
Our expertise Brett Maney 2/28/25 Our expertise Brett Maney 2/28/25

Blog: What Does a Federal Transition Mean for Local Early Childhood Initiatives?

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Biden signs into law Government Service Delivery Improvement Act
Our expertise Brett Maney 1/9/25 Our expertise Brett Maney 1/9/25

Biden signs into law Government Service Delivery Improvement Act

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Memo to CPAL: Potential Use of Medical Financial Partnerships and Managed Care Organizations
Policy Mat Poirot 11/29/24 Policy Mat Poirot 11/29/24

Memo to CPAL: Potential Use of Medical Financial Partnerships and Managed Care Organizations

The policy team offered a memo to the Child Poverty Action Lab on the potential use of medical financial partnerships and managed care organizations.

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Musk Efficiency Commission Sets Sights on Filing Simplification
Our expertise Brett Maney 11/20/24 Our expertise Brett Maney 11/20/24

Musk Efficiency Commission Sets Sights on Filing Simplification

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Satisfaction with federal government services climbs to 7-year high
Our expertise Brett Maney 11/13/24 Our expertise Brett Maney 11/13/24

Satisfaction with federal government services climbs to 7-year high

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Success of IRS's Direct File, Politics Aside, Is Tied to States
Our expertise Brett Maney 11/1/24 Our expertise Brett Maney 11/1/24

Success of IRS's Direct File, Politics Aside, Is Tied to States

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As Election Day approaches, what’s the future of federal CX?
Our expertise Brett Maney 10/31/24 Our expertise Brett Maney 10/31/24

As Election Day approaches, what’s the future of federal CX?

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Input to Senator Murray: "Child Care for Working Families Act"
Policy Jake Maguire 10/31/24 Policy Jake Maguire 10/31/24

Input to Senator Murray: "Child Care for Working Families Act"

The policy team provided redline feedback for Senator Patty Murray's office on the drafted Child Care for Working Families Act.

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Memo to Treasury: Increasing Refundable Tax Credit Uptake
Policy Jake Maguire 8/9/24 Policy Jake Maguire 8/9/24

Memo to Treasury: Increasing Refundable Tax Credit Uptake

As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.

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3 Changes To IRS Direct File On Stakeholders' Wish Lists
Our expertise Brett Maney 8/5/24 Our expertise Brett Maney 8/5/24

3 Changes To IRS Direct File On Stakeholders' Wish Lists

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IRS Can Transform Taxpayer Experience if It Learns Right Lessons
Our expertise Brett Maney 7/5/24 Our expertise Brett Maney 7/5/24

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

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