
Success of IRS's Direct File, Politics Aside, Is Tied to States

Brief: Connecting More Families to Early Care and Education Programs Through Streamlined Enrollment

As Election Day approaches, what’s the future of federal CX?

Input to Senator Murray: "Child Care for Working Families Act"
The policy team provided redline feedback for Senator Patty Murray's office on the drafted Child Care for Working Families Act.

Blog: Meet the Early Care and Education Implementation Working Group

Improving every level of service delivery

Blog: Enrolling children in early childhood education programs is a puzzle

Easing the Stress Parents Face

Navigating the Government Maze with Empathy and Innovation as a Public Servant

Pennsylvanians will win if Harris and Trump focus on caregiving

Blog: Back to School with America’s Local Early Care and Education Leaders

Paid family leave is the right answer for PA families – and the commonwealth itself

Memo to Treasury: Increasing Refundable Tax Credit Uptake
As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.

3 Changes To IRS Direct File On Stakeholders' Wish Lists

Can Human-Centered Design Help Rebuild Trust in Government?

Blog: Implementation is Everything, and Early Care and Education is No Exception

Women’s Bureau’s Paid Leave: Equity Implementation Conference

The Care Economy: Connections, Challenges, and Opportunities

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

Learning about Direct File's Spanish version user experience
Listening Project: Spanish-Speaking Users of IRS Direct File