Brett Maney 10/23/24 Brett Maney 10/23/24

Improving every level of service delivery

Brett Maney 10/17/24 Brett Maney 10/17/24

Blog: Enrolling children in early childhood education programs is a puzzle

Brett Maney 9/21/24 Brett Maney 9/21/24

Easing the Stress Parents Face

Brett Maney 9/20/24 Brett Maney 9/20/24

Navigating the Government Maze with Empathy and Innovation as a Public Servant

Brett Maney 9/10/24 Brett Maney 9/10/24

Pennsylvanians will win if Harris and Trump focus on caregiving

Brett Maney 8/22/24 Brett Maney 8/22/24

Blog: Back to School with America’s Local Early Care and Education Leaders

Brett Maney 8/9/24 Brett Maney 8/9/24

Paid family leave is the right answer for PA families – and the commonwealth itself

Jake Maguire 8/9/24 Jake Maguire 8/9/24

Memo to Treasury: Increasing Refundable Tax Credit Uptake

As a follow-up to a meeting hosted by Treasury and IRS, NPL offered a memo with ideas on increasing uptake for outreach and credit uptake strategies for those undertaking tax credits.

Brett Maney 8/5/24 Brett Maney 8/5/24

3 Changes To IRS Direct File On Stakeholders' Wish Lists

Brett Maney 8/1/24 Brett Maney 8/1/24

Can Human-Centered Design Help Rebuild Trust in Government?

Brett Maney 7/27/24 Brett Maney 7/27/24

Blog: Implementation is Everything, and Early Care and Education is No Exception

Brett Maney 7/17/24 Brett Maney 7/17/24

Women’s Bureau’s Paid Leave: Equity Implementation Conference

Brett Maney 7/9/24 Brett Maney 7/9/24

The Care Economy: Connections, Challenges, and Opportunities

Brett Maney 7/5/24 Brett Maney 7/5/24

IRS Can Transform Taxpayer Experience if It Learns Right Lessons

Mat Poirot 6/30/24 Mat Poirot 6/30/24

Learning about Direct File's Spanish version user experience

Listening Project: Spanish-Speaking Users of IRS Direct File

Brett Maney 6/27/24 Brett Maney 6/27/24

Blog: Federal Agencies are Delivering on Whole of Government Approach to Care

Brett Maney 6/24/24 Brett Maney 6/24/24

Blog: Building Paid leave: Why Information Sharing Matters

Mat Poirot 6/21/24 Mat Poirot 6/21/24

Input to Senator Wyden: "End Confusing Government Services Act"

The New Practice Lab team was asked to provide input on a drafted bill to improve and enable more customer research under the Paperwork Reduction Act for Senator Wyden's office.

Brett Maney 6/12/24 Brett Maney 6/12/24

What it will take to make Direct File permanent

Brett Maney 5/28/24 Brett Maney 5/28/24

Cross-State Collaboration to Build Digitally Native Paid Leave Systems

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